Shop with Confidence at Shop Naija

Your Trusted Online Nigerian Supermarket in South Africa

Welcome to Shop Naija, the online South African e-commerce platform dedicated to offering Nigerian products. These Terms and Conditions (“Terms”) govern your use of our website (https://shopnaija.co.za) and the services provided by Shop Naija. By accessing and using our website, you agree to be bound by these Terms.

Eligibility

By using our website, you confirm that you are at least 18 years old and have the legal capacity to enter into a binding contract. If you are under 18, you may use our website only with the involvement of a parent or guardian.

User Accounts

To access certain features of our website, you may need to create a user account. You are responsible for maintaining the confidentiality of your account information and password, as well as for all activities carried out under your account. Please notify Shop Naija immediately of any unauthorized use or security breach related to your account.

Product Information and Pricing

We make every effort to display accurate product information and pricing on our website. However, occasional errors or omissions may occur, and we reserve the right to correct any inaccuracies without prior notice. In the event of a pricing or product information error, we reserve the right to cancel any order.

Orders and Payment

By placing an order on our website, you agree to provide accurate and complete billing, shipping, and payment information. All orders are subject to acceptance by Shop Naija and may be canceled for any reason at any time.

We utilize third-party payment gateways like PayFast to process transactions. By making a purchase, you agree to comply with their respective terms and conditions and privacy policies.

Shipping and Delivery

We strive to fulfill and ship your order within the estimated delivery times. However, we cannot guarantee that your order will arrive within the specified timeframe due to factors beyond our control, such as shipping delays, customs clearance, or unforeseen circumstances. Shop Naija is not liable for any loss or damage arising from such delays.

Returns and Refunds

We offer a return and refund policy for eligible items within a specified timeframe, as detailed in our Return Policy. Please review our Return Policy to understand your rights and responsibilities regarding returns and refunds.

Intellectual Property Rights

All content on our website, including text, images, logos, graphics, and software, is the property of Shop Naija or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. Without the express written permission of Shop Naija, you may not reproduce, modify, distribute, or use any content from our website.

Limitation of Liability

Shop Naija, its directors, employees, or agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of products from our website.

Indemnification

You agree to indemnify, defend, and hold harmless Shop Naija, its officers, directors, employees, and agents from and against any claims, damages, costs, or expenses, including reasonable attorneys’ fees, arising from your use of our website or any violation of these Terms.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of South Africa. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of South Africa.

Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective when posted on our website. Your continued use of our website following the posting of changes constitutes your acceptance of those changes. We encourage you to review our Terms periodically to stay informed about any updates.

Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable for any reason, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions.

Termination

We reserve the right to terminate your access to our website and its services, without notice, for any reason, including but not limited to the breach of these Terms, fraudulent or unlawful activity, or any other conduct that we believe may be harmful to Shop Naija or our customers.

Contact Us

If you have any questions or concerns about our Terms and Conditions or the way we operate our website, please contact us at:

Shop Naija Johannesburg,
17 Banfield Road Industrial North
Maraisburg
Johannesburg 1709
South Africa
Email: orders@shopnaija.co.za