Your Privacy Matters to Us
At Shop Naija (https://shopnaija.co.za), we prioritize and deeply respect the privacy of our valued customers.
Introduction
This Privacy Policy outlines how we collect, utilize, store, and disclose personal information while providing our services on our website. By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
When you engage with our website, create an account, make a purchase, or subscribe to our newsletter, we collect the following types of personal information:
- Contact information: name, email address, phone number, and shipping address
- Account information: username, password, and account preferences
- Payment information: credit card details or other payment methods
- Order history and shopping preferences
- Technical information: IP address, browser type, device information, and usage data
How We Use Your Information
We utilize the information we collect to:
- Process and fulfill your orders promptly
- Communicate with you regarding inquiries, requests, or updates on your orders
- Personalize your shopping experience for enhanced satisfaction
- Improve our website, products, and services continuously
- Share promotional materials and newsletters if you choose to receive them
- Comply with legal obligations and enforce our Terms of Service
Sharing Your Information
We hold your personal information in high regard and do not sell, trade, or rent it to third parties. However, we may share your information with selected third parties for specific purposes:
- Payment processing: We partner with reputable payment gateways like PayFast, each of which maintains its privacy policies and security measures.
- Shipping and logistics: We share your shipping details with trusted courier services solely for the purpose of delivering your orders.
- Legal compliance: If required by law or to safeguard the rights and safety of Shop Naija, our customers, or others, we may disclose your information.
Data Security
The security of your personal information is of utmost importance to us. To safeguard your data from unauthorized access, alteration, disclosure, or destruction, we implement industry-standard security measures such as SSL encryption and secure storage.
Cookies
To enhance your browsing experience, personalize content, and analyze website traffic, we employ cookies and similar technologies. You can disable cookies in your browser settings; however, please note that certain features of our website may not function properly without them.
Your Rights and Choices
You have the right to access, update, or delete your personal information by logging into your account on our website or contacting us at [email address]. Additionally, you can opt out of receiving promotional communications by clicking the “unsubscribe” link provided in our emails.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will take effect upon being posted on our website. We encourage you to review our Privacy Policy regularly to stay informed about how we protect your personal information.
Contact Us
If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please don’t hesitate to reach out to us:
Shop Naija Johannesburg,
17 Banfield Road Industrial North
Maraisburg
Johannesburg 1709
South Africa
Email: orders@shopnaija.co.za
